I had a terrible experience renting in a foreign country thru Expedia. The rental was a condo, and the person never showed up. I’m standing in front of the condo for 5 hours, they wouldn’t do anything to help me. They even claimed to have called the property owner, who said I wasn’t there, whilst I was standing right outside the building!
If there’s ever a problem, Expedia will claim time be “just a middleman” and you are screwed. I never got my money back and had to find another hotel at 11pm.
They actually are a middleman (travel agent). I stick to dealing directly with the big hotel brands, as their policies dictate that if you aren’t able to be accommodated, then they will find you an equivalent room and pay for at least the first night. And if they can’t do that, I would trust them to compensate some other way.
Otherwise you can just do a chargeback and claim services not rendered and you should get your money back that way.
If there’s ever a problem, Expedia will claim time be “just a middleman” and you are screwed. I never got my money back and had to find another hotel at 11pm.