But in a non-technical organisation, who should those messages go to?
Often the initial LetsEncrypt setup will be handled, correctly, by some IT staff.
Then it might break several months or years later for some odd reason.
The organisational challenge is to get the message through to someone who understands it and will act on it.
Yes, and: fix bugs so the setup doesn’t break. I’m constantly babysitting LetsEncrypt. It’s always failing in some stupid way, and all it can go is Email me with: “Ive been silently failing for the last couple of months and now your certificate is going to expire if you don’t drop everything and comb through my logs now LOL!”
This time the problem was LE all of a sudden decided to start storing my certificate in a directory called mydomain.com-0001 instead of mydomain.com, breaking the rest of the setup that relies on things being in the right directory. Automation is only useful when the software behaves predictably and consistently.
But in a non-technical organisation, who should those messages go to?
Often the initial LetsEncrypt setup will be handled, correctly, by some IT staff. Then it might break several months or years later for some odd reason.
The organisational challenge is to get the message through to someone who understands it and will act on it.