I use SuperShuttle pretty much all the time. I understand why the service is widely disliked. Most people expect a predictable shared ride with least surprises. The pick up is predictable but not the ride itself. Sometimes it's like 3-4 stops and the whole thing takes a long time.
On the other hand, I have tried uber shared ride from airports and it's way worse (at SFO). The rides keep getting cancelled. Late at night, you have to keep re-booking or do a non-shared ride for a very high price. Atleast with super shuttle, pick up is never an issue.
I thought this, until my ride to the airport was cancelled , 20 minutes before the arrival. I almost missed my flight, good thing Uber wasn’t particularly busy that day (this is in Pittsburgh where rider supply can really screw you).
When did you try Uber at SFO? They changed the pickup process a few months ago and it's been a nightmare ever since. I've found the trick is to make the trek through the airport to the International terminal where they're still allowed to pick up curbside.
On the other hand, I have tried uber shared ride from airports and it's way worse (at SFO). The rides keep getting cancelled. Late at night, you have to keep re-booking or do a non-shared ride for a very high price. Atleast with super shuttle, pick up is never an issue.