I noticed as much, one was with Dish Networks and I made sure to cite specific relevant contract clauses, provided documentation like "on date A at time B I spoke with rep C who provided employee id number D and said E providing confirmation number F...", then the Dish rep still tried to barter down the charges until I stated "I do not think we can reach a resolution and plan to deal with the cc company directly to proceed" for a reversal to be processed. This was ~$500, I'm sure it gets much worse.