Their revenue continued to grow in the early iPhone days. Blackberry was still the mobile for business users until iOS (and Android) caught up on application and service support that those users wanted/needed.
I don't think we've seen (yet) a situation where people will, en masse, depart the iOS platform. RIM failed to recognize (until too late) the desire for an iPhone-style device amongst business users, and ended up losing out to both Android and iOS devices. Android devices aren't offering anything (with regard to hardware and software capabilities) that is substantially different than what iOS devices offer. The primary differentiator today is the pricing, which it seems many Apple customers don't care about (enough to jump ship).
RIM failed to recognize (until too late) the desire for an iPhone-style device amongst business users, and ended up losing out to both Android and iOS devices.
After listening to the book Losing the Signal, I'm starting to think they rushed into the iPhone clone market too fast at the insistence of Verizon. I actually think they would have better off getting their ducks in a row and getting their software strategy correct before challenging Apple. It really seems like they were rushed badly.