I was only technical adviser for a while, but I know they did offsite backups but its hard to have these up to a minute. So they tried to recover the latest version of their DB so that truly no records are missing.
Edit: my original post got downvoted severely in few minutes from posting. Hello DigitalOcean staff and/or owners!
I think more background information would be more appropriate than conspiracy theories of what happened to you. Usually there are two sides to a story.
I downvoted your original comment because it was a bunch of unsupported conspiracy BS and at least one of your claims was directly refuted by the company itself.
If you have a real complaint against DO, please provide specific allegations and support for those allegations.