> Right but the money saved will now be spent someplace else instead thus creating new jobs. It will never be the case that a company will say "let's just sit on this money we used to spend on the old process".

We are living in a post scarcity world (take it with a grain of salt) in the sense that a lot (really a lot) of capital is unallocated or (the same) only allocated in portfolios but bot producing anything in a direct way.

I always share this example which happen alnost everyday in my software development company: if my customer is technical (another software company) they care (even not explicitly) about HOW I am charging them "per resource per hour" and less thinking in terms of pure ROI. When the deal involve financial people trying to leverage their capital they care more about the ROI and see the service as an investment when they don't need to go into so many details. In this case the same service can be charged with a much higher multiplier that makes you think the value they put to money is less significant. Indeed there is a third case when finance people think they have more power because they just have money, I pass those.