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Everything else is 'clearly' a service? On what basis? You buy a product, it has these features, you can do these things, that's the product.

Being able to play music on a 'smart speaker' from my phone isn't a service, it's just a feature of the product. If you sell a product with features that require you to host some servers somewhere publicly accessible on the internet, that doesn't make that product feature a service.

Don't like that? Don't include those features in your product. Design them better so you don't have to forever maintain these servers.



To be fair, one of the "features" is streaming Spotify, which may require a constant dance to keep up with API changes.


'Compatible with service X' is a feature. If it stops being compatible with service X because service X changed their API, then you either need to fix it so it's compatible again, or refund to your customers.

If you want to announce you are compatible with service X as a feature, you should have an agreement of compatibility with service X.




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