What I don't understand is how can they burn so much money to still not be profitable despite millions of users.
Their platform is already built and they've got a way to monetise it (promoted tweets). Why don't they just cut their costs down to actually make enough profit from those promoted tweets to become sustainable, instead of burning through even more money endlessly with their useless "experiments"?
Twitter has something like 3000 employees. I'd love to see a breakdown of where they are. Before I heard this number, I would have guessed they had 300 employees (based on Instagram having 20 employees when Facebook bought them).
At some point, I think Twitter is going to accept that they are pretty much done growing. Shift some of their user acquisition budget to user retention. Make Twitter better for those of us that love it.
Yes, I think it is wrong to compare them directly. I think Twitter has room to cut employee count, but not by order of magnitude.
Instagram had 20 at the time of acquisition, I bet it's much bigger now. They had a single product, no ad tech platforms, no working business model. Twitter has multiple products and several (acquired, partly failed) ad platforms. Also Instagram were able to build on top of modern cloud technologies and scalable infrastructure services like AWS. Twitter was launched same year that AWS, so I think Twitter has paid a price by building it's own infrastructure. Instagram likely used a lot of outsourced people too to run all non-core things. Both Instagram and Whatsapp were clearly amazing, well-functioning technology teams to be able to execute with such small teams, but they were still very early in developing their revenue engines.
I think employee count and costs are not Twitter's biggest problem per se. They still have quite good financial situation, $4B in cash and equivalents, IIRC. The problem is that they haven't found a working ad model. Performance marketing has made both Google and Facebook the revenue engines that business has never seen before. Twitter could still do something similar but on the smaller scale.
Their platform is already built and they've got a way to monetise it (promoted tweets). Why don't they just cut their costs down to actually make enough profit from those promoted tweets to become sustainable, instead of burning through even more money endlessly with their useless "experiments"?