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actually amex are also the best for chargebacks from a merchant's perspective. they have an online interface you can log-in to and instantly see inquiries, fraud and chargebacks, and respond immediately.

they're also excellent about managing chargebacks, like when a chargeback comes through and you've already given a refund. this is so frustrating with Visa -- they'll actually still process the chargeback and ding you $20, even though you've already given the money back.



The standard chargeback fee for a merchant is $25 per disputed transaction, regardless of if the customer's dispute is valid or not.

AMEX not only provides the best interface to manage chargebacks, but they also don't charge a chargeback fee at all.




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