There is a difference between forcing what you believe to be right onto others via legal means, and wanting people to do the right thing because it is moral to do so.
And yet there are many thriving GPL projects, running on billions of devices worldwide, from routers to servers. GPL has created an environment where Netgear and Linksys collaborate on developing the same pieces of software, not due to morals, but due to it being the best option for themselves. Same with IBM and many other companies working on GPL sofware.
> not due to morals, but due to it being the best option for themselves
Indeed, and this is why the same thing happens in the BSD world. There are many examples of large and small companies, competitors, working on the same parts of FreeBSD.
Enlightened companies contribute to Free and Open Source software because it's in their best interest, not directly because of the license. Conversely, there are countless examples of companies who don't think it's in their interest, and willfully violate the GPL.
I think the contributions under discussion here are monetary, not code, so the GPL doesn't have much to do with this. pfSense is open source, so the code is available.
Personally I find antagonizing non-contributing users more morally objectionable than the non-contribution.
Of course I'm speaking generally, I don't know the backstory here so there might be some other things causing the bad blood. But I would prefer we as a community would not attack people/companies just for not contributing.