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One of my last eBay experiences ~9 years ago involved a package forwarding service, but I don't believe there was a scam.

I had shipped out a piece of recording equipment. It was packed pretty well- certainly good enough for domestic shipping. I sent it off to somewhere in Seattle, and according to my shipping records it arrived.

Strangely, like 3-4 weeks later the buyer is like, "Whoa, it arrived damaged!", to which I felt terrible, as I liked shipping things properly. I told him to ship it back to me, and I'd refund him, or to take it to the USPS store for the insurance claim. He said he couldn't ship it back to me, or that it would be $100 to ship, and there was no USPS store. I told him that was absurd, because it only cost me $15 to ship it to him.

It was then uncovered that he was in another country, and that it had been shipped on a container ship to get there. I hadn't packaged the thing for international travel.

Anyway, we resolved it and I paid him a bit (somewhat begrudgingly) for 'poor shipping packaging'. But it taught me a lesson about shipping.

Had he simply been transparent, I'd have added yet one more box layer. As-is, it looked like a forklift drove through it.



Seems like your responsibility was just to get it to the destination you were given. He should have filed a claim against the forwarding service.


Some (all?) of these forwarding services repackage items, probably very poorly.


Some services are providing optional insurance. Packaging is hardly matter when shipping container is lost at sea or whole pallet is dropped to the floor by a forklift. Oversea shipping is still risky.

In this case, package is open at customs, phone weighted and replaced by an another phone with exact same weight. Typical man-in-the-middle problem.


sounds like scam run directly by ebay under the name "eBay U.S. Global Shipping Program"

https://www.youtube.com/watch?v=qZwZgcoc_zw




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