I understand why you put in the drawbacks section, I know that kind of anti-marketing can work. But it's a little too honest - nobody wants to read that their emails might end up as junk mail. Maybe be a bit more vague. Or if you're not significantly worse than your competitors on that front it's a bit misleading if you're disclaiming it as a drawback.
Also, when you open up a link in the menu as a new tab (via middle mouse button) the current tab becomes unusable due to the loading icon you overlay. Very annoying!
And finally - it'd be good to have a demo of the web client without having to register. Because that's essentially what most people will be paying for since email plumbing is pretty standard across providers.
I signed up with them for the reason that they were honest - I'm getting tired of all the marketing talk you see over at sites like product hunt when trying to convince people to sign up
Thank you for the input! I see your point and thank you for it! Honestly, we're not trying to play any marketing tricks, but rather give all help possible in order to decide whether it works for the interesting parties. Surely, we've got to trim down and brush off a lot of things.
The mail going to junk is an unfortunate reality, there are never any guarantees with any mail service, and especially with new services. We've already had the big ones play muscles on us several times.
Thank you for reporting the new tab bug, will be fixed!
The webmail / ui demo is coming up too. Thank you for suggesting it!
I really appreciate that and further think you are on the right track with honesty (drawbacks, etc.), as people get more and more immune to marketing bullshit.
> We've already had the big ones play muscles on us several times.
We've had our servers blacklisted for "low traffic" and completely legit, authenticated emails marked as Spam. Completely new IPs with 100/100 reputation were blacklisted just because they were not known from before. To get us off from their lists we were in for a web of problems. It is all rigged against the small hosters. If you are a bigger one, you can just get directly in touch. I was personally all for the idea of running own mail servers, but after the experience so far, would say good luck with that. Unfortunate though.
I've had all kinds of problem with outlook.com and other Microsoft related email recipients marking my email as spam. I use Fastmail. Fine with Gmail though.
I find the drawbacks section very refreshing and really appreciate their honesty. No obvious marketing fluff, you know exactly what you will get and can figure out for yourself if the service fits your needs without signing up for a money-back trial first. On the other hand, I do realize that the no marketing fluff is a clever form of marketing in itself.
Also, when you open up a link in the menu as a new tab (via middle mouse button) the current tab becomes unusable due to the loading icon you overlay. Very annoying!
And finally - it'd be good to have a demo of the web client without having to register. Because that's essentially what most people will be paying for since email plumbing is pretty standard across providers.