Sorry for the late reply -- no, Watson is well ahead of what I'm working with. Like, a generation or two ahead.

I think it's helpful to mention that many organizations don't even have the best of what the 1990s could offer; they are still struggling with custom integration of 5+ "system" suites, and the technical baggage of just keeping that working so people get paid and inventory management can happen. They aspire to use fancier algorithms on data they don't yet have with good quality, to provide faster/better/cheaper service to their stakeholders.

The state of the art for the agencies I serve is what I would casually describe to a HN audience as a data pipeline that often ends in an Oracle database, then a handful of web/mobile apps that should be rebuilt with Google Maps. Not rocket surgery, but they're truly in a tight spot in terms of budget to swap out systems already in play with better ones that face the future rather than the past.

Phew, I didn't know I had that much to say on the topic.