Companies have too incomplete a notion of the value of training and a positive environment to retention and productivity. People really do think skill is innate and people 'are who they are' more or less.
It's probably not true in 80% of cases, is true in 20% of cases, and the 10% of cases where people got burned by a poor candidate who couldn't improve are the ones they remember and say "never again;" likewise the 10% of cases where they are amazed by a highly skilled candidate and think all of them should be that way. They're missing the majority effect that impacts the productivity of 80% of their workforce.
This is why it's crucial to have an innate sense of human variation and psychology, a la W. Edwards Deming. So, in that sense, it's not the employees that need the training, but the managers.
It's probably not true in 80% of cases, is true in 20% of cases, and the 10% of cases where people got burned by a poor candidate who couldn't improve are the ones they remember and say "never again;" likewise the 10% of cases where they are amazed by a highly skilled candidate and think all of them should be that way. They're missing the majority effect that impacts the productivity of 80% of their workforce.
This is why it's crucial to have an innate sense of human variation and psychology, a la W. Edwards Deming. So, in that sense, it's not the employees that need the training, but the managers.