> have never ever seen any other car manufacturer paying for the suspensions repairs on a out-of-warranty 100k car.
It happens a lot. You could have just Googled. Manufacturer would pay for the repair, warranty or no warranty, if there was a defect. For example almost all of those 690000 cars were out-of-warranty at the time of the recall:
Tesla using NDA to prevent such situation is so childish. I hope Musk would fire that a-hole who came up with the idea (i really hope it wasn't Musk itself).
Simple Google search brings this by the way, so there are definitely issues:
What important here is that it is not the issues itself that are main risk to the company - after all it is a young car company - it is how the company reacts to them, and such rotten actions like NDA is a really bad style which would cost a lot in the long run.
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Your example is completely unrelated. This was not a recognised defect. If you really think that every car manufacturer does it then it should be trivial for you to find some source where a single car was repaired for free after 100k km for something that was not a recognised defect.
You have plenty of time to prove your thesis.
repaired for free after 100k km for something that was not a recognised defect
Not entirely sure what your definition of "not a recognised defect" is if the Tesla fixes aren't one. Nevertheless, many manufactures do similar things:
Chrysler minivan owners may notice that the front wheel bearings on models from 2008 to 2010 are subject to premature wear, so dealers will replace them for free during a vehicle’s first five years or 90,000 miles.
Honda, however, and its upscale Acura division stand out with a half-dozen or more. Because CR’s survey data show that Honda and Acura vehicles, in general, are among the most reliable on the road, the company’s high number of service campaigns suggests it’s been unusually generous to customers
>Your example is completely unrelated. This was not a recognised defect.
Many defects before becoming recognized are just some accidental occurrences. Like Tesla suspension issues.
>If you really think that every car manufacturer does it
of course i don't think every car manufacturer does it. Good ones do though.
>it should be trivial for you to find some source where a single car was repaired for free after 100k km for something that was not a recognised defect.
my wife's Honda had paint unusually strongly faded (no rust or any corrosion nor surface damage, just paint itself) at some spot which was repaired for free at low 60K miles (the car was 6 years old at the time, so well out-of-warranty anyway). There is a reason Honda is a top dog in reliability and quality. Such standing behind their own product is a big part of it.
Someone I know had a Dodge which burnt to the ground after the seat caught fire whilst filling with petrol. The car was a couple of months old and in warranty. It took a threat to go to the papers for Dodge to agree this wasn't really ok, and replace the car (who'd want a replacement? Id want my $).
I know of select shift Ford fusion that had a transmission slip problem (spoiler: later fixed by a software update) but Ford refused to acknowledge it as a problem that their own dealership's mechanic acknowledged until much later when they came up with that fix.
Pete didn't want to return the car. He didn't want to sue Ford. He kept getting non-answers for months.
It happens a lot. You could have just Googled. Manufacturer would pay for the repair, warranty or no warranty, if there was a defect. For example almost all of those 690000 cars were out-of-warranty at the time of the recall:
http://www.nbcnews.com/business/autos/toyota-recalls-690-000...
Tesla using NDA to prevent such situation is so childish. I hope Musk would fire that a-hole who came up with the idea (i really hope it wasn't Musk itself).
Simple Google search brings this by the way, so there are definitely issues:
https://forums.teslamotors.com/forum/forums/model-s-pulls-le...
What important here is that it is not the issues itself that are main risk to the company - after all it is a young car company - it is how the company reacts to them, and such rotten actions like NDA is a really bad style which would cost a lot in the long run. `