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The way I screen a client is by getting them to write a brief in an email. The reasons I do this is;

a) Its easy for clients to blurt stuff out over the phone without a second thought. It's impossible for me to take accurate notes on this, only to get an impression of what they're after.

b) A written brief tells a lot about someone's communication capabilities. When a written brief is poor then I have a better idea on how to deal with a client like this, i.e. I have to do a lot more hand holding and depending on my existing workload I can either decide to let them go or not.

Also, watch out for clients who bring carrot danglers, i.e. they will suggest that you should do this project either for cheap or free because they have a lot of other projects coming up in the near future (they don't). In this scenario simply reply that you have to charge 100% for this project but that you might be able to give a discount on a future project, you won't hear from them again since they want cheap or free.

Also, never lower your hourly rate but give a discount instead. This means that clients still see what you'd normally charge and if they come back in the future you actually can charge them your normal rate.



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