You are viewing it as a business that's flush with VC cash and assuming it will continue.
When cable TV was installed in the UK - thanks to US investment - they dug up almost every pavement in towns and cities nationwide, call centres were local to their customers, the technicians were actual skilled employees who worked in teams of several people.
Jump forward a decade or two. They are deeply in debt. Call centres are outsourced and often abroad. Technicians work for contractors and have nothing invested in the business they represent. If you live a few meters away from a cabled street then there's virtually no chance that they will hook you up.
When cable TV was installed in the UK - thanks to US investment - they dug up almost every pavement in towns and cities nationwide, call centres were local to their customers, the technicians were actual skilled employees who worked in teams of several people.
Jump forward a decade or two. They are deeply in debt. Call centres are outsourced and often abroad. Technicians work for contractors and have nothing invested in the business they represent. If you live a few meters away from a cabled street then there's virtually no chance that they will hook you up.