The problem with experts is that they often accept things and normal that the general public finds unacceptable. The SEC experts probably see a lot of "Normal" level of manipulation and improper activity that folks outside the industry would find wholly unacceptable and would like reformed. This happens to a lot industries where bad behavior is normalized and ignored by both players and regulators.

Arbitration is usually bad for consumers but in volume it can be terrible for the offending company. Ususally folks dont go through it with but if you get WSB to ally and do mass arbitration to stick it to the man robinhood is an a world of hurt on legal costs.